White Palms Wedding & Event Hire.
The health and wellbeing of our employees, customers and partners is critical to White Palms Wedding and Event Hire.
Our response is based on advice provided by the World Health Organisation (WHO) and guidance from both the Australian and NSW Governments. We are adjusting our approach as new information becomes available.
At this time, White Palms Wedding and Event Hire has no confirmed cases of COVID-19, or any employees that have had direct contact with anyone confirmed to have the virus.
We would like to share with you some detail about the actions we have taken to mitigate and manage the risks associated with COVID-19.
As at 10 September 2020 this includes:
- All employees work remotely from home: face to face appointments are minimal.
- Adoption of recommendations from relevant authorities: Active monitoring and implementation of advice from the World Health Organisation, Australian and NSW Governments.
- Protecting our people and valued customers: Implementation of a range of protocols including additional cleaning and disinfecting.
Review WHS policy and procedures
This business is register as a Covid Safe through the NSW Government.
- Supporting our customers: Review of our existing cancelation policy.
We continue to monitor this situation carefully and will update our mitigation plans and response as new information or circumstances present.
The following outlines current legislation for the entertainment/ hospitality industries in response to COVID-19 in NSW for weddings.
- capacity must not exceed 150 guests, or one guest per 4 square metres for a wedding service (excluding the couple, the people involved in conducting the service and the photographer and the videographer), whichever is the lesser.
- Group singing, such as choirs, is high risk and should be avoided. Solo singing and wind instruments can spread COVID-19 if a performer is infected. If these are involved in the ceremony or reception ensure there are protections in place for guests, including at least 5 metres distance from performers.
- Only the wedding couple is permitted on a dancefloor.
- Consider seating guests from the same household next to each other, to make it easier to fit everyone safely together. Ensure people have assigned tables at the reception event and that there is minimal mingling between people at different tables. Ensure there are no more than 10 people per table.
- Consider having photos taken before the ceremony (rather than in between the ceremony and reception) to decrease the amount of time between each.
Remind participants of the importance of physical distancing before, during and after the wedding. Whilst it is a very natural instinct to hug each other when happy, this is where COVID-19 can spread easily. Consider alternative ways people could offer congratulations that don’t involve close contact, such as through a guest book or recorded messages.
Procedures and recommendations from the World Health Organisation.
- Always check local regulations before attending an event.
- Stay at home if you are feeling unwell.
- Always comply with the following 3 basic preventive measures:
- Maintain at least 1 metre distance from others, and wear a mask if you cannot guarantee this distance.
- Cover a sneeze or cough with a tissue or bent elbow, and immediately dispose of tissue in a closed-lid bin. Avoid touching eyes, nose and mouth.
- Wash your hands frequently with soap and water, or with a hand sanitizer.
- Always check local guidelines before planning your event.
- Brief guests about precautions before the event starts; during the event, remind guests of these precautions and ensure they are followed.
- Choose outdoor venues over indoor spaces – if indoors, ensure the area is well-ventilated.
- Minimize crowding by staggering arrivals and departures, numbering entries, designating seats/places and marking the floor to ensure physical distancing between people of at least one meter.
- Provide all necessary supplies – hand hygiene stations, hand sanitizer or soap and water, tissues, closed-lid bins, distance markers, masks.